Question 1

Do you offer virtual therapy across Ontario?

Accepted Answer

Yes, North Point Therapy provides virtual psychotherapy services to adults located anywhere in Ontario.

Using a secure, PHIPA-compliant video platform, we can engage in evidence-based work—including CBT, ACT, and Exposure and Response Prevention (ERP)—from the comfort and privacy of your own space. This allows individuals across the province to access OCD and anxiety treatment that may not be available in their local communities.

Eligibility: As a Registered Psychotherapist (RP), I am regulated to practice with clients who are physically located within the province of Ontario at the time of our session.
Technology: All you need is a private space and a stable internet connection. My client portal makes joining your virtual session simple and secure.

Question 2

How do I know if I need therapy for anxiety or OCD?

Accepted Answer

It is common to seek support when your internal world begins to  get in the way of your external world. That is, when intrusive thoughts, anxiety or perfectionism start to impact your romantic relationships, your workload, and quality time spent with friends and family.

You might consider therapy if you are experiencing:

Persistent "What If" Thinking: Constant worry about your health, safety, or relationships that feels impossible to turn off.
Intrusive Thoughts or Compulsions: Feeling driven to perform certain mental or physical rituals to "cancel out" anxiety or achieve a "just right" feeling.
All-or-Nothing Thinking: Feeling paralyzed by perfectionism or struggling with "black-and-white" logic that interferes with your daily life.
Relational Strain: Difficulty with trust or emotional regulation that impacts your connection with others.

At North Point Therapy, my Toronto-based private practice, I work exclusively with adults using evidence-based approaches like CBT, ACT, and ERP.

At North Point Therapy, we move beyond traditional talk therapy. Our work is active and goal-oriented, specifically designed for adults who are ready to break cycles of anxiety and OCD.

Question 3

How can ERP (Exposure and Response Prevention) help with my OCD symptoms?

Accepted Answer

Exposure and Response Prevention (ERP) is considered the "gold standard" for treating OCD. In a nutshell, ERP works to identify situations that trigger your anxiety (the Exposures) and  works toward resisting the urge to perform a ritual/compulsion (the Response Prevention). At my Toronto practice, I work with adults to move through this process at a manageable pace.

Over time, ERP helps you build habituation, meaning the things that used to feel like an emergency start to feel like "background noise." Instead of being stuck in a loop of "all-or-nothing" thinking or compulsions, you gain the psychological flexibility to live a life guided by your values, rather than your fears.

Question 4

Do I need a formal OCD diagnosis to start treatment?

Accepted Answer

No, you do not need a formal diagnosis from a doctor or psychiatrist to begin work at North Point Therapy. Many adults I work with in my Toronto practice recognize the patterns of OCD—such as intrusive thoughts, "all-or-nothing" thinking, or repetitive mental rituals—long before they ever receive a clinical label.

Question 5

How long does therapy last?

Accepted Answer

The duration of therapy is highly individual and depends on your unique goals. Because I utilize structured, evidence-based frameworks like Cognitive Behavioural Therapy (CBT) and Exposure and Response Prevention (ERP), our work is naturally more focused and goal-oriented than traditional "open-ended" talk therapy.
However, there is no "set" number of sessions required. We view the timeline as a flexible process:

Building the Foundation: Many clients find that 12 to 20 sessions provide the runway needed to complete a thorough intake, move through psychoeducation, and begin the active work of setting up and practicing exposures. Because everyone's pace is different, this phase is tailored to ensure you feel ready for the work.
Longer-Term Support: Other clients benefit from a more extended approach, using therapy as an ongoing space to navigate deeper patterns of perfectionism, relational trust, or significant life transitions.

Ultimately, therapy lasts only as long as it is providing you with clear, measurable value. At my Toronto practice, we move at a pace that feels right for you, ensuring you feel equipped to manage your internal world independently.

Question 6

Are you covered under insurance?

Accepted Answer

As a Registered Psychotherapist (RP) in Ontario, my services are covered by most extended health benefit plans. While I do not offer direct billing, I provide a detailed receipt after each session that you can submit for reimbursement.

Coverage can vary significantly between providers, so I recommend contacting your insurance company directly to verify that your specific plan includes psychotherapy services provided by a Registered Psychotherapist.

Provider Note: Most major Canadian insurers (such as Sun Life, Manulife, and Canada Life) typically cover RPs, but it is always best to confirm your individual policy's "Psychotherapy" or "Counseling" allowance.

Question 7

What is the cost of therapy?

Accepted Answer

The cost for therapy is $190 per 50 minute session.

Payment Method: Payment is due at the time of your session and can be made securely via e-transfer or credit card through the client portal.

Insurance Receipts: Following each session, you will receive a detailed receipt that you can submit to your insurance provider for reimbursement, provided your plan covers Registered Psychotherapists in Ontario.

Consultation: I offer a complimentary 15-minute phone consultation to ensure we are a good fit before you commit to a full session.

Question 8

What is the cancellation policy?

Accepted Answer

At North Point Therapy, your session time is reserved exclusively for you. I understand that life can be unpredictable; however, to maintain a consistent therapeutic process and ensure that I can offer that time to other clients in need, I require at least 24 hours’ notice for all cancellations or rescheduling requests.

Late Cancellations: Sessions cancelled or rescheduled with less than 24 hours' notice will be subject to the full session fee.

How to Cancel: You can manage your appointments directly through the Jane portal or by contacting me via email.

This policy helps ensure that I can continue to provide dedicated and timely care to all of my clients across Toronto and Ontario.

Question 9

Do you work with perfectionism and health anxiety?

Accepted Answer

Yes. Perfectionism and health anxiety are core areas of focus at North Point Therapy. Many of the adults I work with in Toronto struggle with "all-or-nothing" thinking or find themselves stuck in a cycle of constant re-checking and worry about their physical well-being.

Rather than just talking about these anxieties, we use a structured approach:

For Perfectionism: We work on building psychological flexibility, helping you shift away from rigid "musts" and "shoulds" so you can pursue your goals without the crushing weight of self-criticism.

For Health Anxiety: We utilize Exposure and Response Prevention (ERP) and ACT to help you sit with uncertainty and reduce the urge to constantly research symptoms or seek reassurance.

The goal is to help you move from a state of constant "checking" and "fixing" to a life guided by your values.

Question 10

What should I expect in our first session?

Accepted Answer

Our first session is a structured intake and assessment designed to build a complete picture of your life and current challenges.

During this 50-minute session, we will:

Review Your Background: We’ll discuss your history, including topics such as family background, education, and past mental health support. This context ensures that the strategies we develop are tailored to your specific environment.

Establish Your Goals: We’ll look at how anxiety, OCD, perfectionism, or other concerns are currently impacting your workload and relationships, and develop clear, value-aligned goals for our sessions.

Determine a Path Forward: We’ll identify your specific patterns and decide which evidence-based strategies—such as CBT, ACT, or ERP—are best suited to your treatment plan.

By the end of this meeting, our goal is for you to have a clear roadmap so that we can move directly into the active work of therapy in our following sessions.

(647) 697-8749

Virtual therapy across Ontario

admin@northpointtherapy.ca

I'm Chelsie A Registered Psychotherapist in Toronto.

Therapy Services

Individual Psychotherapy

Education

Affiliations

Continuing Education

Areas of Focus

Helping clients with obsessive thoughts and compulsive behaviours through evidence-based exposure and response prevention (ERP).

OCD

Supporting individuals in understanding and managing persistent worry, fear, and physical symptoms of anxiety.

Helping client understand and manage panic attacks by identifying triggers, calming the body’s stress response, and rebuilding a sense of safety and control.

Panic Attacks

Anxiety

Anxiety

Guiding clients to let go of high standards and develop a more compassionate, balanced approach to achievement.

Perfectionism

Helping clients gradually face and reduce fears that interfere with daily life and comfort.

Specific Phobias

Supporting individuals struggling with habits like hair-pulling (Trichotillomania) or skin-picking (Excoriation Disorder) through awareness and behavioural change strategies.

BFRBs

Guiding clients to let go of high standards and develop a more compassionate, balanced approach to achievement.

Stress/Burnout

Guiding clients to let go of high standards and develop a more compassionate, balanced approach to achievement.

Self-Esteem

Relationship Issues

Guiding clients to let go of high standards and develop a more compassionate, balanced approach to achievement.

Recent Posts

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Breaking the Cycle of Health Anxiety

Relationship OCD (ROCD): Let's Talk About It

What are Body-Focused Repetitive Behaviours

Learning the Basics About OCD

Frequently asked questions

Do you offer virtual therapy across Ontario?

How do I know if I need therapy for anxiety or OCD?

How can ERP (Exposure and Response Prevention) help with my OCD symptoms?

Do I need a formal OCD diagnosis to start treatment?

How long does therapy last?

Are you covered under insurance?

What is the cost of therapy?

What is the cancellation policy?

Do you work with perfectionism and health anxiety?

What should I expect in our first session?

Get in Touch

Have Questions? Send a Message

Virtual Therapy Across Ontario l Virtual Therapy Across Ontario l Virtual Therapy Across Ontario l Virtual Therapy Across Ontario

I'm Chelsie
A Registered Psychotherapist in Toronto.